If you are not entirely happy with our service we will refund you the last months payment, no questions asked.

Overview

Our refund and returns policy lasts 30 days.

To be eligible for a refund, you must let us know as soon as you find a problem

Additional non-returnable items:

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, usually within 14 days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@most-valuable.co.uk

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

Need help?

Contact us at hello@most-valuable.co.uk for questions related to refunds and returns.

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